Under the EU General Data Protection Regulations (GDPR) and the Data Protection Act 2018, we are legally obliged to keep secure any information you give us. We have strict security procedures in place and we will not pass your data on to anyone else.
What information do we collect?
We collect several kinds of information from this website:
- order and payment details for orders
- details for additions to our mailing list
- server log files
Use of personal data
You can access our website without providing Personal Data. However, some services require you to provide information for us. These cases are explained below. In these situations, if you withhold any Personal Data requested by us, it may not be possible for you to complete a task on the website e.g. purchasing a product or registering for our mailing list.
If you register for our emailing list, some personal information needs to be submitted:
- your name
- your email address
We use that information to:
- contact you if we need to obtain or provide additional information
- check if our records are correct
This information is held securely until you unsubscribe from our mailing list. We don't rent or trade email lists with other organisations or businesses. We use the MailChimp service to store this data and to deliver our email newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails to you. For more information, please see MailChimp's privacy notice.
If you are subscribed to our print mailing lists, we will send your personal information (name and address) to a third party mailing company, to complete this mailing on our behalf. Your data will be transferred securely and will only be used for the purpose of completing this mailing.
You can unsubscribe to mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at firstname.lastname@example.org.
Log files allow us to record visitors' use of the website. This information is used to improve the website in the future. Log files do not contain any personal information.
Credit/debit card transaction and security
For your security, authorisation on all orders will be checked with the credit card company before books are despatched. Additionally, Secure Trading’s secure server software is industry standard and encrypts all your payment details, including credit/debit card number, name on card and expiry date.
Our website does not include any “tracking” or “profiling” cookies or any third-party cookies.
For more information on cookies, see:
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold about you. Please email your request to email@example.com or write to us at Rudolf Steiner Press, Hillside House, The Square, Forest Row, East Sussex RH18 5ES.
If you have any questions about how we store or use your data, please send an email to firstname.lastname@example.org or write to us at Rudolf Steiner Press, Hillside House, The Square, Forest Row, East Sussex RH18 5ES.